1. Agreement Overview
This Terms of Use ("Agreement") is a legally binding agreement between Kree8, a subsidiary of Sprrrint, and you, the Customer ("Customer"). By accessing or using Kree8's services, you agree to comply with and be bound by the terms, conditions, and obligations contained herein. If you do not agree to these terms, you must discontinue your use of the services immediately. The relationship between Kree8 and the Customer shall terminate upon the conclusion of this Agreement, except for ongoing obligations such as payment for services rendered.
2. Service Plans
A La Carte: Kree8 offers flexible, full-service creative support through a monthly subscription. This plan provides access to a partially dedicated designer with updates every 48-72 hours. Customers may schedule a monthly call to ensure project alignment. Kree8 will begin new requests within three business days, with each plan including a specific number of design hours per month.
Prix Fixe: This plan includes fully managed projects with access to Kree8's entire team. Progress updates are provided in writing or through videos every 48-72 hours. Customers can request weekly calls with the Project Manager. Kree8 commits to responding to new service requests within two business days.
Sprints: Designed for those needing quick turnaround and high quality, Sprint plans include one-time purchases for a full brand package or a full landing page. Deliverables are typically completed within two weeks, with updates provided every 48-72 hours.
All service plans include ongoing support from a Project Manager to ensure project continuity and alignment with Customer goals. Kree8 reserves the right to modify, enhance, or revise these plans at its sole discretion. Customers should review the terms regularly to stay informed of any changes.
3. Cancellation and Renewal Policy
Customers may cancel their subscription by providing a clear and unequivocal written notice at least twenty-one (21) days before the end of the current billing cycle. This notice period is essential as resources, including dedicated designers and project managers, are allocated based on expected project continuation. Kree8 does not offer refunds once these resources have been assigned and work has commenced.
After submitting a cancellation notice, Kree8 will continue to provide services until the end of the current billing cycle. The subscription will not renew, and no further charges will be incurred after the cycle concludes. If the cancellation request is made without the required 21-day notice, the billing cycle will renew as planned, and the cancellation will take effect at the end of the subsequent billing month.
4. Acceptance of Work
Kree8 provides a three (3) business day review period after delivering design work for the Customer to evaluate and provide feedback. If Kree8 does not receive feedback or revision requests within this period, the work will be considered accepted, and Kree8 will move forward with the next task. This acceptance is procedural and does not prevent the Customer from requesting further iterations later. However, it is understood that additional refinements should not delay the project timeline or subscription billing cycle.
5. Intellectual Property Rights
Customers pay in advance for each month of service, and ownership of all works created specifically for the Customer during a given billing cycle is transferred to the Customer upon the commencement of that cycle's service. This includes, but is not limited to, brand assets, website designs, and customized graphics created under the service agreement.
While Kree8 retains rights to its foundational Content, such as design frameworks and pre-existing materials, the specific works produced for the Customer during the paid service period are the Customer's property from the point service delivery begins for that billing cycle. These works are protected under applicable copyright laws.
6. Ownership of Materials
Consistent with the Intellectual Property Rights section, while Kree8 retains ownership of its proprietary materials and general content used in the creation process, the Customer obtains full ownership of the final, delivered project work. This includes all design and original source files created specifically for the Customer’s project. Upon full payment, the Customer becomes the sole owner of the copyright for all completed projects. This transfer of ownership applies only to the final, custom-created works and excludes Kree8’s underlying tools and pre-existing materials.
7. Fonts
If any project incorporates fonts not owned by Kree8 and requiring a commercial license, Kree8 will inform the Customer in writing. The Customer is responsible for purchasing the appropriate licenses for these third-party fonts and assumes all responsibility for consequences resulting from failure to do so.
8. Customer Representations
By using the services, the Customer represents and warrants that:
They have the legal capacity to comply with these Terms of Use.
They are not a minor.
They will not access the services through automated or non-human means.
They will not use the services for any illegal or unauthorized purpose.
Their use of the services will not violate any applicable law or regulation.
9. Prohibited Activities
Customers shall use Kree8's services solely for lawful purposes and in accordance with the intended use of these services. Specifically, the creative content and materials produced by Kree8 are to be used by the Customer in a manner that aligns with the agreed-upon project scope and is consistent with the terms of the selected service plan.
Customers are prohibited from:
Reselling, redistributing, or otherwise exploiting the services or content created by Kree8 for unauthorized commercial purposes.
Using the services or content in a way that infringes upon the intellectual property rights of others, including unauthorized reproduction, modification, or distribution.
Engaging in any activity that is illegal, fraudulent, or violates the rights of any third party.
10. Feedback
Customer acknowledges that any questions, comments, suggestions, or other feedback related to the services provided by Kree8 ("Feedback") must be communicated through designated platforms to ensure proper recording and addressal. Kree8 retains ownership of all Feedback and is not obligated to keep it confidential. Kree8 is not liable for any oversight or failure to act on Feedback that is not shared through the designated channels.
11. Oversight
Kree8 reserves the right to monitor its services for violations of these Terms of Use and to take appropriate legal action against violations. Kree8 further reserves the right to restrict or deny access to the services or disable the Customer’s use of the services without notice or liability.
12. Modifications to Terms of Use
Kree8 reserves the right to change, alter, modify, or remove any content on its services at its sole discretion. Kree8 reserves the right to modify or discontinue all or part of the services without notice and without liability to the Customer.
13. Interruptions
Service interruptions may occur due to factors beyond our control, such as team member unavailability, technical difficulties, or external factors impacting our ability to deliver services. In such cases, Kree8 shall not be liable for any loss, damage, or inconvenience caused by the Customer’s inability to receive services. We are committed to minimizing disruptions and will notify Customers of significant interruptions and resume services as promptly as possible.
14. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the jurisdiction in which Sprrrint is headquartered, without regard to its conflict of law principles.
15. Limitations of Liability and Indemnification
Limitations of Liability: Kree8, Sprrrint, their directors, employees, members, contractors, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or use, arising from the Customer’s access to, or use of, the services provided.
Indemnification: Kree8 shall indemnify, defend, and hold harmless the Customer from claims arising from the use of design work produced by Kree8 as delivered and used in accordance with this Agreement. The Customer agrees to indemnify, defend, and hold harmless Kree8 against claims arising from unauthorized use of the services or modifications to the design work.
These indemnification obligations are conditioned on the indemnified party providing prompt notice, giving exclusive control over the defense or settlement, and assisting in the defense or settlement process. Indemnifications do not apply where the alleged infringement arises from the Customer’s failure to secure appropriate rights, unauthorized modifications, or use of the services in combination with third-party assets.
16. Customer Data
The Customer is responsible for providing all necessary data and materials required for Kree8 to perform its services. Kree8 takes reasonable measures to safeguard Customer data but shall not be liable for any loss, corruption, or compromise of such data. Customers are advised to maintain backups of all materials provided to Kree8.
17. Electronic Delivery of Materials
Customer consents to receive electronic communications from Kree8 and agrees that all agreements, notices, disclosures, and other communications sent electronically satisfy legal requirements for written communication.
18. Showcasing Work
Kree8 reserves the right to showcase design work on digital channels unless otherwise agreed upon through a Non-Disclosure Agreement (NDA) to protect sensitive information.
19. Termination
These Terms of Use remain in effect until terminated by the Customer or Kree8. Customers may terminate their agreement in accordance with the cancellation policy outlined in the "Cancellation and Renewal Policy" section. Kree8 reserves the right to terminate this Agreement at any time with reasonable notice, except in cases of Customer breach, including non-payment and violation of these Terms of Use.
Upon termination, all rights and obligations of both parties, save for those explicitly stated as surviving termination, will cease. Kree8 will take reasonable steps to ensure a smooth transition and minimize disruption to the Customer's ongoing projects.
Contact Information
For questions or comments regarding these Terms, please contact:
Ved Dwivedi
ved@sprrrint.com
SPRRRINT NEXTGEN GLOBAL DESIGN SOLUTIONS LPP
Shop no. 28, Navkar Paradise, Borivali West, Mumbai, India
For questions or comments regarding these Terms, please contact:
Ved Dwivedi
ved@sprrrint.com
SPRRRINT NEXTGEN GLOBAL DESIGN SOLUTIONS LPP
Shop no. 28, Navkar Paradise, Borivali West, Mumbai, India
For questions or comments regarding these Terms, please contact:
Ved Dwivedi
ved@sprrrint.com
SPRRRINT NEXTGEN GLOBAL DESIGN SOLUTIONS LPP
Shop no. 28, Navkar Paradise, Borivali West, Mumbai, India
For questions or comments regarding these Terms, please contact:
Ved Dwivedi
ved@sprrrint.com
SPRRRINT NEXTGEN GLOBAL DESIGN SOLUTIONS LPP
Shop no. 28, Navkar Paradise, Borivali West, Mumbai, India